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Orchestrate

Automated service scheduling for service providers.

Orchestrate is a purpose-built scheduling application for non-profit and community service organizations. It automates employee-to-consumer assignment using constraint-based optimization — matching staff skills to consumer service needs, enforcing safety exclusions, respecting Ontario ESA labour law limits, and dramatically reducing manual scheduling effort.

Features

Automated Schedule Generation

Constraint-based solver automatically generates two-week schedules — matching employees to consumers based on skills, availability, and service needs levels, minimizing Scheduler intervention.

Skill-Based Matching

Employees are matched to consumers based on required service skills and capabilities — ensuring every consumer receives service from appropriately qualified staff.

Safety Exclusion Enforcement

Employee-consumer exclusions based on safety, preference, or organizational policy are enforced absolutely — excluded pairs are never scheduled together.

Labour Law Compliance

Built-in Ontario ESA compliance: daily rest requirements, weekly hour limits, and organizational thresholds are checked and enforced in every generated schedule.

Scheduler Command Centre

A unified Scheduler dashboard provides real-time visibility of exceptions, pending approvals, and schedule status — with 30-second auto-refresh and keyboard shortcuts.

Notifications & Exports

Automated email notifications for schedule events, .ics calendar export for employees, and CSV data export for reporting — all built in.

Who Is It For?

Non-profit and community service organizations managing complex employee-to-consumer scheduling — particularly those with skills-based assignment requirements, safety constraints, and Ontario ESA labour law compliance obligations.

Interested in Orchestrate?

Get in touch to learn more about pricing, features, or to request a demo.